Frequently Asked Questions:

What kind of piano do I have?
There are two categories your piano might fall into. You may have a type of "Grand Piano", or it may be a type of "Vertical Piano". Those two categories can be split up into subcategories according to the size of the piano. If you're really curious to know exactly what kind you have, find the serial number on the inside of your piano. Then check the website below.  
http://www.bluebookofpianos.com/types.html

What is involved in a Tuning?
“Tuning” is the process of adjusting the tension on the strings of the piano so that they all vibrate in pleasing harmony with one another.  The strings are stretched, using a wrench called a “tuning hammer” to slightly turn each peg that holds a string place. 

How do I know when my piano needs a tuning?
For most people, one to three times per year is about right. Many people in western New York get their pianos tuned every six months, since temperatures change so drastically between seasons. These temperature changes affect how quickly your piano goes out of tune.   

How do I know if my piano needs a repair?
Some problems you can see and some you can hear. If your piano has some chipped keys, for example, then you can clearly see the problem. Now, if you play a key and instead of hearing a beautiful tone, you hear a "thump", or a "twang", some other strange sound, or nothing at all, then you know there's a problem that might need some repair.

What is a "pitch raise" or "pitch correction"?
This is a service that is performed when a piano hasn't been tuned for a few years or more and/or it sounds quite out of tune. At your appointment, I will do an "Overpull Tuning", pulling the strings slightly sharp. Then I do a "Fine Tuning". This may be done in one visit, or separate visits if the piano is in need. If you get your piano tuned regularly after that, your piano will continue sounding its best.

When I contact you, what do I need to tell you about my piano and any problems with it?
I don't need much information from you when you call. If your whole piano just doesn't make a clear beautiful tone, then you need a tuning. If there is a specific problem that might need a repair, give me any information you can about what you notice.

How much is it going to cost to get my piano into shape?
That depends on where your piano is starting from and what you would like to get out of your instrument. At your visit, I'll talk with you about the services I recommend and then let you decide what you want to have done. You can check out the “PIANO SERVICES” tab for more information. 

How long does it take for a tuning?
Set aside 2 hours for a tuning. It might take less than that, but I don't want to rush your tuning. Quality is always my number 1 goal!

What should I do before you get here?
Please remove music, pictures, and anything else that’s on top of the piano.  Try your best to make sure it’s as quiet as possible during your tuning. If your house always has something going on, just do your best. I can work around your lifestyle.

I'm thinking of getting a piano. Any advice?
Yes! Give me a call to discuss your options. If you are being gifted a free piano, it's especially important to talk with a Piano Tuner before agreeing to taking it. I do not have pianos to sell and will not promote any business. The advice is free, so CALL.

Happy Playing!!!